Privacy Policy

Effective Date: October 5, 2026

Ryals Drug Store (“Ryals Drug Store,” “we,” “us,” or “our”) is committed to protecting the privacy of our customers. This Privacy Policy explains how we may collect, use, share, and protect information through your interactions with our website and related services.

By using this website, you agree to the terms of this Privacy Policy.

In certain circumstances, our use and disclosure of your information may be subject to the requirements of the Health Insurance Portability and Accountability Act (“HIPAA”). When HIPAA applies, our Notice of Privacy Practices will govern the use and disclosure of your protected health information.

If you have questions or concerns about this Privacy Policy, how your information is collected or used, or which privacy policy applies to information you provide, please contact us using the information provided below.

Ryals Drug Store reserves the right to modify this Privacy Policy at any time. The Effective Date at the top of this page indicates when this Privacy Policy was last updated. Any changes will become effective when the revised Privacy Policy is posted on this website. Your continued use of the website after changes are posted constitutes your acceptance of the revised Privacy Policy.

Information We Collect

When you interact with our website or use our services, we may collect certain information about you. We may collect information when you:

  • Make a purchase in-store, online, or complete another transaction with us;

  • Participate in a loyalty program, contest, sweepstakes, promotion, or survey;

  • Register for an account on our website or mobile applications;

  • Express interest in our products or services through email alerts, mailings, or other communications; or

  • Contact us through our website, by mail, by phone, or through customer service.

The information we collect may include your name, mailing address, telephone number, email address, and other information you voluntarily provide to us.

We may also automatically collect certain information when you visit, log in to, or otherwise interact with our website. This information may include information about your device, browser, general location, and website activity.

Cookies

Our website may use cookies and similar technologies. Cookies are small files that are sent by a website's server to your device and may store information such as user preferences and session information.

We may use cookies to:

  • Operate and improve our website;

  • Remember your preferences;

  • Maintain your session and authenticate users;

  • Support security features;

  • Understand how visitors use our website; and

  • Analyze website performance and usage.

Most web browsers allow you to manage or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain portions of our website.

How We Use Your Information

We may use the information we collect for purposes including:

  • Operating, maintaining, and improving our website and services;

  • Responding to your questions, requests, comments, or feedback;

  • Providing information about updates, features, services, terms, or other aspects of our website;

  • Preventing fraud, security breaches, theft, and other unauthorized or unlawful activity;

  • Providing relevant content, programs, products, services, or health-related information;

  • Understanding website usage and analyzing trends;

  • Protecting our website, our customers, our information, and Ryals Drug Store's rights and property;

  • Carrying out purposes described in this Privacy Policy or our Terms of Use;

  • Complying with our Notice of Privacy Practices when information constitutes protected health information under HIPAA;

  • Complying with applicable laws, regulations, legal processes, or governmental requests; and

  • Carrying out other purposes with your consent or as otherwise permitted by law.

Mobile Information Privacy: No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Mobile information will not be used or disclosed for purposes unrelated to the services or communications for which it was collected, except as permitted or required by applicable law.

Security

Ryals Drug Store uses reasonable technical, physical, and administrative safeguards designed to help protect the information we collect from unauthorized access, maintain data accuracy, and prevent the misuse of information.

These safeguards may include secure servers, databases, backups, firewalls, and other security technologies and procedures. However, no method of transmitting or storing information is completely secure, and we cannot guarantee the absolute security of information transmitted to or stored by us.

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and passwords and for restricting access to your computer or other devices. You are also responsible for activities conducted through your account using your account credentials.

Third-Party Services and Websites

This Privacy Policy applies only to the website and services operated by Ryals Drug Store. It does not apply to websites, applications, products, or services operated by third parties.

Our website may contain links to third-party websites. If you follow a link to a third-party website, you will be subject to that third party's privacy practices and policies. Ryals Drug Store does not control and is not responsible for how third parties collect, use, disclose, or protect information.

We encourage you to review the privacy policy of any third-party website or service you visit.

How to Contact Us

If you have questions or concerns about this Privacy Policy, our privacy practices, or the information we collect, please contact us:

Ryals Drug Store
Email: Pharmacy@RyalsDrugs.com